Shipping policy

Last updated: 01-29-26

Jordan Pool Works is committed to delivering your products in a timely and reliable manner. Please review our shipping policy below.

1. Shipping Areas

We currently ship products within [insert country or region, e.g., the United States]. Some items may be limited to local or regional delivery due to size, weight, or material restrictions.

2. Processing Time

  • Orders are typically processed within 1–3 business days

  • Orders placed on weekends or holidays will be processed the next business day

  • Processing time does not include shipping transit time

3. Shipping Methods & Delivery Times

Shipping methods and estimated delivery times will be provided at checkout or at the time of purchase. Delivery times may vary depending on carrier availability, location, weather conditions, or other factors outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Large, heavy, or specialty items may require additional shipping charges. Customers will be notified of any additional costs before shipment.

5. Local Delivery & Pickup (If Applicable)

Local delivery or pickup options may be available for certain products or services. Availability, fees, and scheduling will be communicated at the time of purchase.

6. Delays & Lost Packages

Jordan Pool Works is not responsible for shipping delays caused by carriers, weather, or unforeseen circumstances. If a package is lost or significantly delayed, please contact us and we will assist in filing a claim with the carrier when applicable.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Jordan Pool Works is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage and your order details so we can assist you.

9. Policy Changes

Jordan Pool Works reserves the right to modify this Shipping Policy at any time without prior notice.